The Efficacy Care Services team is available 24/7 as a professional resource for you and your family. We will take your call and respond to any emergency.

We typically hire the best applicants and always conduct extensive screening and background checks. We always make sure that the staff we take on board are the best.

Our Care Workers are employees, not contractors, to protect you from any liability and to deal with compliance. 

Our goal is to provide the best possible care and support for you or your loved one. We start with a personalised care and support plan, then we match you with the right Care Worker. We aim to keep you satisfied with our service, and we will change your Care Worker if not happy with them and get you one that will quench your satisfaction.

Efficacy Care Services has a bank of care workers ready to work from our extensive roster of trained employees available for all individual needs. We always have an active On-Call system that ensures that staff are readily available at your disposal.

Efficacy Care Services guarantees you 24/7 availability of our management team. We answer your calls out of hours, evenings, holidays, and weekends without fail, just request the On-Call Manager.

Efficacy Care Services is well-placed within the care industry, and this comes from regular monitoring of our service, satisfaction levels and open communication. We value our clients' feedback, which also forms part of our quality assurance process.

Here at Efficacy Care Services, we have a team of experienced managers collaborating with a team of competent clinical and non-clinical staff to offer specialist services in various areas, including Dementia support.